Privacy Policy

Effective Date: April 1, 2026

1. Introduction

Charlotte Scott (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from charlottescottnyc.com.

 

2. Information We Collect

When you visit our website or make a purchase, we may collect:

  • Personal Information: Name, billing/shipping address, email address, phone number
  • Order Information: Products purchased, order details
  • Payment Information: Payment details are processed securely by third-party providers and are not stored on our servers
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, interactions, referral sources

 

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

 

4. Payment Processing

We use third-party payment processors, including Stripe, PayPal, and Apple Pay. These providers handle your payment data securely in accordance with their own privacy policies. We do not store full payment card details.

 

5. Sharing Your Information

We may share your information with:

  • Payment processors (Stripe, PayPal, Apple Pay)
  • Shipping carriers
  • Website and hosting providers
  • Analytics services (e.g., Google Analytics)

We only share information necessary to perform these services.

 

6. Cookies and Tracking Technologies

We use cookies to:

  • Enable website functionality
  • Remember your preferences
  • Analyze site traffic

You can control cookies through your browser settings.

 

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

 

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing

 

9. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

 

12. Contact Us

If you have questions about this Privacy Policy, please visit our contact page to contact us